Operational errors are mishaps occurring during the system operation, resulting in reduction of safety, productivity or trust on technology.
The premise of cognitive engineering is that errors should be attributed to design flaws, which enable the operators to violate the operational rules.
Synergetic inter-disciplinary approach
Preventing violation of the operational errors is possible by synergy of models of resilience engineering, principles of cognitive engineering and practices of system engineering.
Recently, a new guide for preventing operational errors by design presents principles and guidelines for preventing various failure modes by design.
The guidelines are about ways to balance automation with operator's control, coordination between system units, different interaction styles for typical scenarios, ergonomic culture and more
All are at the customer's site.
ContactAvi Harel firstname.lastname@example.org +972 54 453 4501
See also: ErgoSafe/Israel
This page was updated on 25 Dec 2015.